Founded in 2019, COLE LLC exists to give people and businesses a professional option when they have lost access to digital assets and need a clear, lawful, case-by-case assessment.
COLE LLC was built around a simple idea: people who lose access to important digital assets deserve a lawful, professional service that explains risks, limitations, and next steps clearly.
Many clients come to us after encountering unrealistic promises, vague pricing, or pressure to commit before understanding what is actually possible. We built our process to be different: assess first, explain the options honestly, disclose fees in writing, and proceed only with the client's approval.
Our work covers cryptocurrency wallets, email and social media accounts, hard drives, cloud storage, business systems, and other forms of digital access recovery support. Each case is reviewed individually because recoverability depends on the asset type, available information, platform constraints, and lawful ownership verification.
We do not guarantee outcomes or claim that every case can be solved. What we do provide is a structured process, transparent communication, and lawful methods tailored to the circumstances of each approved case.
These aren't marketing words. They're commitments we make to every client.
We will never overstate recovery prospects to win a case. If we don't believe recovery is genuinely feasible, we tell you — and we try to point you toward alternatives. Honest assessments protect you and protect our reputation.
We handle case information only for assessment, communication, and approved service delivery. Access is limited to personnel who need it, and additional confidentiality arrangements can be discussed where appropriate.
Recovery attempts are evaluated using structured technical and procedural review. We explain the approach, the limitations, and the basis for our assessment before any paid work begins.
Every fee is disclosed in writing and agreed before any work begins. There are no hidden charges, and unsuccessful outcomes are handled under the written fee terms agreed for the case.
Behind every lost asset is a person under real stress. We treat every client with dignity, communicate clearly without jargon, and dedicate a specialist to your case so you always know who is working for you and what they're doing.
We only use lawful recovery methods and we verify client ownership before accepting any case. We do not accept cases involving stolen or fraudulently obtained assets. We cooperate with law enforcement where legally required.
Each inquiry is reviewed to understand the asset type, available information, ownership position, and whether a lawful recovery path appears feasible.
Where appropriate, technical and procedural options are mapped against the constraints of the case so the client receives a realistic explanation of what may be attempted.
Clients receive straightforward communication about feasibility, timelines, required documentation, and fees before any paid engagement is approved.
If a client chooses to proceed, work is carried out under the agreed scope with confidential handling, documented steps, and secure handover where successful.
Free consultation. No obligations. An honest answer about your case.